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expat surfer terms of service

The service offered on www.expatsurfer.co.uk is offered by copla Ltd, and this agreement is between copla Ltd, referred to as Us/We and the customer referred to as You. Prior to your use of this service it is you responsibility to review this agreement. Use of the service constitutes agreement to these terms of service. These terms may, from time to time be updated and it is your responsibility to periodically review this agreement.

This agreement and any subsequent amendments forms the whole and complete agreement between you and us. This agreement supersedes any other agreement, written or verbal that you may have with us.

This agreement is covered by English law and any dispute arising from this agreement or from the service provided by us will be judged by the relevant English court.

1. Service Provision

1.1 Coverage, speed, locations and quality of service may vary.

1.2 We do not guarantee the availability of service, and are not liable for any loss resulting from unavailability of service.

1.3 We do not guarantee the speed or latancy of the service, and are not liable for any loss resulting from slow or delayed responses of service.

1.4 We reserve the right to modify, suspend or terminate the service at any time without notice, however we will try to give you as much notice as possible of any disruption.

1.5 We make no guarantees as to the specific websites you are able to access using our service.

2. Misuse of account

2.1 You must not resell or otherwise allow 3rd parties to use your account with us.

2.2 You must not use your account for any illegal activity. You are responsible for determining the relevant laws that apply to the activities you carry out through our servers, with regard to this you must bear in mind the laws in the originating and terminating country for any international web traffic.

2.3 You must not use your account to send spam email.

2.4 You must not hack into another user's account.

2.5 You must not hack or attack another computer or network whilst using our service.

2.6 You must not transmit data through our servers that violates relevant law.

2.7 You must not engage in any illegal P2P file sharing. If your account is found to have been used for illegal file sharing the account will be terminated and your details passed on to relevant bodies at their request.

2.8 It is your responsibility to ensure you comply with any terms of service of any service you use via the expat surfer vpn.

2.9 You are liable for any misuse of your account. You must not disclose your password to any 3rd party and must take all reasonable steps to protect your account from unauthorised use.

3. Liability arising from use of account

3.1 The service we provide is on an 'as is' basis and we are not obliged to provide any improvements to the service.

3.2 You use your account at your own risk. We accept no liability arising from any loss or damage caused to you whilst using your account.

3.3 We are not liable for any damage caused to your computer or network by anything you have downloaded whilst using our service.

3.4 We are not liable for any loss caused to you from temporary or permanent loss of service.

4. Other Liabilities

4.1 We are not liable for the content of any external links from our site, nor for any liabilities arising from contracts you may enter into with any site linked to us.

5. Intellectual Property

5.1 The Expat Surfer name, logo, web design, all graphics and all text on the site are the property of copla Ltd. All 3rd party logos and graphics are not the property of copla Ltd.

6. Refund policy

6.1 We are not obliged to provide refunds for months or part months not used, and will only do so in exceptional circumstances at our discretion. If we do decide to refund any payment it will be subject to an admin fee of up to 50%.

7. Cancellation Policy

7.1 We reserve the right to cancel service where you are breaking the terms of this agreement.

7.2 If you wish to terminate your account with us, you must do so in writing 2 working days before the end of your billing month, by sending an email to [email protected]

7.3 Payments are taken for 1 month intervals and we will not refund part months.

7.4 Under Regulation 10 of The Consumer Protection (Distance Selling) Regulations 2000, you may have the right to cancel this Agreement for seven working days after the day after this Agreement has been concluded. However, it is agreed between copla ltd and you that the expat surfer service will commence before the end of that cancellation period, and then you will lose the right to cancel from the date that we provide you with the access details of the expat surfer service.

8. Free trial

8.1 Any free trial offer from Expat Surfer is only available at time of sign-up and cannot be retrospectively applied to an account.

8.2 To take advantage of a free trial offer you MUST enter a valid promotion code during sign up.

8.3 Any free trial offer is not available when paying by paypal.

8.4 If you do not want to continue using the service it is your responsibility to cancel your account before you are due to be billed. You can do this by accessing your account at www.expatsurfer.co.uk and canceling your subscription.

8.5 We reserve the right to withdraw any free trial offer at any time.

expat surfer terms of service
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